Privacy Policy

Effective Date: 9th December 2024

Welcome to Sprout Financial (“Sprout,” “we,” “us,” or “our”). Protecting your privacy and personal information is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we collect include:

Full name
Email address
Phone number
Address
Financial details related to your property, mortgage, or investment preferences
Browser type and version
Operating system
IP address
Referring websites
Usage data (e.g., pages viewed, time spent on our site, etc.)
Cookies and tracking data to enhance your experience

2. How We Use Your Information

To provide and manage our services
To communicate with you regarding updates, promotions, or support
To process transactions securely
To analyze website traffic and improve our platform
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist in operating our services, such as payment processors or analytics providers.
Legal Compliance: We may disclose information if required by law or to protect our rights, users, or the public.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights

Access your personal data
Request corrections to your data
Request deletion of your data (subject to legal obligations)
Opt out of receiving promotional communications

6. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no security system is foolproof, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of our website or services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sprout Financial
67-169 Great Portland Street, London
W1W 5PF, United Kingdom
support@sproutfinancial.co.uk